Stock counts & sell-out

This page explains the in-store stock count and what it tells you about how much actually sold off the shelf.

A stock count is a quick tally of how much of each product an outlet has on hand. Done each visit, it reveals sell-out — how much really sold to shoppers since last time — which is different from what the outlet ordered. You run a stock count during a visit, on your phone.

Note: The stock count is seeded from the outlet's must-sell list (MSL) — the products it must stock — so you count what matters. See Must-sell lists.

What you record per product

For each product (each SKU, one specific sellable item) you enter three numbers:

  1. Opening — what was on hand at the start. This is carried over from your last count, so you usually don't re-type it.
  2. Inward — what came in since then (new deliveries).
  3. Closing — what's on the shelf and in the back right now, counted today.

From those three, the app works out how much left the shelf:

opening + inward − closing = sold

That "sold" figure is the sell-out — what shoppers actually bought.

📷 [SHOT: stock-and-sellout-1] — mobile — Stock count screen with opening (carried), inward, and closing fields per SKU and a sold preview — caption: "Record opening, inward, and closing — the app previews how much sold."

Sell-out vs sell-in

These two words sound alike but mean opposite ends of the shelf:

  • Sell-in — what the outlet ordered in from you. It's the order you booked.
  • Sell-out — what the outlet sold out to shoppers. It's what the stock count reveals.

Why the difference matters: an outlet can order a lot (high sell-in) but sell little (low sell-out), leaving stock piling up — or sell fast and risk running out. Sell-out tells you the real demand, so you order the right amount next time instead of guessing from the last order.

Tip: When sell-out is strong but stock is low, that product is about to run out — a clear reason to reorder. When sell-in keeps outpacing sell-out, you're overstocking; ease off.

Best practice: Count honestly and consistently every visit. The opening number carries forward, so a sloppy count today throws off the next one too.

Where the numbers go

Your stock counts feed the sell-out view your managers use — how much actually sold off the shelf, by product, outlet, and territory — alongside an indicative comparison of sell-in versus sell-out. They also power the strongest order suggestion: when sell-out shows a product is about to run out, it surfaces as a replenish prompt in your next order.

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