Install & First Login

This page helps you get the Field Pro app onto your phone and sign in for the very first time.

You only do this once. After today, the app remembers you and unlocks much faster.

Get the app

Install Field Pro from your phone's app store, the same way you install any other app. If your organization sent you a download link or a code instead, follow that — it points to the same app.

📷 [SHOT: mobile-install-1] — mobile — App store listing for Field Pro with the Install button — caption: "Install Field Pro from your phone's app store."

Note: Field Pro works on both Android and iPhone. The screens look almost the same on both.

Sign in with your mobile number

When the app opens, you sign in with just two things:

  1. Open the app and wait for the sign-in screen.
  2. Type your mobile number — the same number your manager registered for you.
  3. Type your password.
  4. Tap Sign in.

That's it. You do not type your company or workspace name anywhere. The app finds the right workspace for your organization automatically from your mobile number.

📷 [SHOT: mobile-login-1] — mobile — Sign-in screen with mobile number and password fields — caption: "Sign in with your mobile number and password — your workspace is found for you."

Tip: If you forget your password, ask your manager to reset it for you. They can do this from the web app.

Warning: Your account is tied to the first phone you sign in on. If you switch to a new phone, your manager has to reset your device first, or sign-in is blocked. This keeps your account safe.

The advanced option (email and workspace)

Most reps never need this. But for a few special accounts — usually older accounts or admins — there's an advanced option on the sign-in screen.

Tap Advanced and you can sign in with your email and a workspace code instead of your mobile number. Use this only if your manager tells you to.

📷 [SHOT: mobile-login-2] — mobile — Advanced sign-in showing email and workspace code fields — caption: "The advanced option lets a few accounts sign in by email and workspace."

Note: If signing in by mobile number works for you, you can ignore the advanced option completely.

The welcome tour

The very first time you open Field Pro, a short welcome tour plays — a few friendly slides showing what the app does for your day. You can read through it or tap Skip, then tap Get started to begin.

You only see this tour once.

📷 [SHOT: mobile-login-3] — mobile — First welcome tour slide with Skip and Get started — caption: "A quick welcome tour plays the first time you open the app."

What happens next

After you sign in, the app asks for a few permissions it needs to do your job — like location and camera. That's a one-time step, and the next page walks you through it.

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